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Patient Safety Assistant - Mental Health Technician

Apply Now Department Emergency Department Schedule Part-time benefits Shift Evenings & E/O Weekends Hours 24hrs/varied days 3p - 1130p, every other weekend, every other holiday. Job ID 21137

24hrs/varied days 3p - 1130p, every other weekend, every other holiday.

About Us

Milford Regional Medical Center has one of the busiest emergency departments (ED) in central Massachusetts seeing approximately 55 thousand patients annually. In 2015 a new building was erected that allowed us to increase its size from 30 to 50 beds. The new design provides a safer environment for patients, includes family space to allow them to stay with their loved one and an improved working environment for staff.  Enhanced patient comfort in a welcoming environment, better efficiency with its own diagnostic radiology room, other state-of-the-art technologies, and specialized treatment areas for specific patient populations all support the delivery of high-quality care.

Mental Health Technician~

Statement of Purpose:

Reporting to the Director of Emergency Services, the Patient Safety Assistant (PSA) supports the care of patients with the focus on maintaining the safety of those at risk of harm to self or others.  The PSA will utilize therapeutic skills in order to prevent escalation of patients and promote well being.   As a member of the healthcare team, the PSA may perform a variety of non-clinical duties to ensure that patients and visitors are provided with services that reflect the hospital commitment to a safe, secure and customer-focused environment. Responsibilities include interaction with occasionally physically aggressive patients, and acting collaboratively with the security, nursing and medical staff.


Education: High School diploma required.  Bachelor in Psychology or equivalent experience preferred.

Certification / License: Current CPR skills, AED certification.  MOAB certification to be obtained if hired.

Experience: One to two years of previous experience with behavioral / mental health patients required.

Physical Requirements:  Physical health sufficient to meet the ergonomic standards and demands of the position and its location.  Physically demanding job that requires the occasional interaction with physically aggressive patients.  

MRMC Differentials:

Hospital differentials are: $3.50 hourly for evenings, $4.75 hourly for nights, and $2.75 hourly for weekends.  All differentials are paid based per hospital policy.

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