Community Health WorkerApply Now Department MRPG- PCPO Programs Schedule Full-time Shift Days Hours 40 hours, Monday-Friday schedule
Milford Regional Physician Group, formerly Tri-County Medical Associates, is a large, multi-specialty, physician group practice with an emphasis on primary care. We offer a variety of out-patient primary care and specialty offices located throughout Bellingham, Franklin, Hopedale, Hopkinton, Medway, Mendon, Milford and Whitinsville, with our corporate headquarters located in Milford, Massachusetts. We are an affiliate of the Milford Regional Medical Center and together form the Milford Regional Healthcare System. Our mission is to provide comprehensive healthcare services to all individuals in our community with dignity, compassion and respect.
Community Health Worker for Milford Regional Physician Group’s Outpatient Offices
Statement of Purpose
The Community Health Worker (CHW) collaborates with the care team to create and improve the system of care for high risk patients. The CHW works with the care team to ensure patients are receiving the services they need to achieve an optimum quality of life. They will serve as an advocate for patients and teach them how to navigate the health and mental health care systems as well as community services to ensure patients are functioning to their full potential by receiving services along the continuum of care.
The position will involve carrying a caseload of patients in conjunction with an RN/SW Care Manager. In collaboration with the Care Manager, the CHW will assist patients with gaps in care by assisting them to gain access to state and community services such as Mass Health, DDS, and SSI, as well as helping with navigation of these state systems. The CHW will also locate and coordinate in-home services and follow-up with patients on status of applications.
Education: Candidate should have relevant experience in the community or Associates Degree, BSW, BEd.
Experience: Must have 1-2 years prior experience working with patients dealing with complex medical and psychiatric/behavioral problems; ability to help patients understand and access the resources required to support care, ideally with experience in community mental and behavioral health centering on holistic patient care. Experience as a community health worker, peer specialist, peer advocate, or in a similar role preferred. Must have firsthand or secondhand experience dealing with behavioral health issues, navigating the behavioral health care system. Must have the ability to use this understanding to formulate succinct case summaries.
Skills: Successful candidate should possess effective communication skills to work with all levels of staff, strong analytical, and interpersonal skills are required. Good organization and time management skills and the ability to set up systems to help others with these skills. Strong knowledge of Microsoft Programs including Word, Excel, PowerPoint, and Outlook. Electronic medical records experience is preferred.
40 hours, Benefits
Position is a substantially mobile position with travel to practices, patient’s home, and community meetings as deemed necessary for patient care. Individual must have own transportation.